Call us: 0121 555 6789 - Mon - Fri: 08.00 - 17.00

Frequently asked questions

To use our online shop, you will need a Docherty Credit Account. If you already have a credit account, please email us to activate your online account.

New to Docherty? To open a Credit Account, please complete this form and send it back to accounts@docherty.co.uk or call us on 0121 555 6789. We will contact you as soon as your account is activated
Once 'submit order' is clicked, your order is sent immediately to our warehouse to process for delivery. You cannot then amend or cancel the order on the website.
If you need to amend your order, please call your local branch for help.
Yes. There is an opportunity for you to enter the delivery address details on the address page of the Checkout.
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